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FAQ

Q1. What is the whole process of making orders?
The process of making orders will be:
Getting original samples and detail demands form Customers——Making samples and getting customers confirmation——Agreement for all the terms——Signing Contract——Making orders and Delivery.

Q2. How many tools are available?
Please send me the email.

Q3. How many styles are available?
There is products List on the website, they are part of our styles. And we can supply custom-built styles,Acctually, we are making customized style and colors mostly, becasue clients will always have their own idea for it. we will make samples as your demands for you. OEM is acceptable. we can develop your floral style. it takes 15-20 to finish the mold upon receipt your mold charge.

Q4. What is minimum quantity for each style?
normally, minimum is 200pcs per one style one tools

Q5. I want to get your samples, How can we do that?
You are welcome asking for getting samples, please give us detail demands for the samples, it will better you send us your original samples.
We will make samples as your demands, if you are a new client, please pay the express fee for that, the sample cost is necessary.the exact samples cost depends on samples Q’TY. To pay the express fee, please give us your express account (UPS/FEDEX/TNT/…), we will send the samples with Freight Collect, or please pay the express fee before sending samples. Please send e-mail to ask our Bank Account.

Q6. What is the payment terms?
The payment term is depends on your level of credit, if you are our new client, the payment term is “T/T 30% prepay, the balance before delivery”. If our cooperation is smoothly, and over 1 year, we can change better payment terms such as “T/T 30% prepay, the balance after delivery”.

Q7. What is the shipment terms?
It is depend on your orders and demands, Please let us know you’d like deliver goods by ship or air, we will give you a suggestion which way will be better depend on your engency levels. Normally, if the payment term is FOB, you please appoint your forwarder, we will deliver goods to your forwarder on time. If the payment term is CIF, we will deliver goods to our best forwarder with best freight on time.

Q8. What is the lead time for orders?
It is depends on the products and your quantity, the more complexity, bigger quantity, it will need longer lead time.normally,it takes about 30 days upon confirmation.

Q9. I want to know the price and other information for the products which interested me, How can I do that?
Please send e-mail to us, and give us the products’ code which interested you and the more detail(such as the Q’TY).We will give you the best price and other information which interested you. Normally, the quantity is bigger, the unit price will be better.

FLoral Products

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